CAREERS AT THE YARD

The Yard is looking for passionate and positive individuals to join our driven family. Do allow up to 5 working days to get back to you. Only shortlisted applicants will receive a reply. Thank you for your interest.

COACHING

TRAINEE COACH

Recreational Gymnastics (3-16 yrs)

JOB PURPOSE

  • To develop as a  Recreational gymnastics coach at the Yard.
  • To assist in the administration of the recreational programme

JOB DESCRIPTION

COACHING

  • To  deliver high-quality, progressive coaching sessions appropriate to age and ability of group under the direction of the Recreation Programs Manager
  • Ensure the safety of all participants, other coaches and your own within sessions, reporting all accident and incidents in accordance with The Yard’s procedures and codes of practice.
  • Adhere at all times to, Safeguarding, Equality and Health & Safety practices.
  • Attend all coaching clinics to assist in coaching development.
  • Operate and maintain effective communication channels with all relevant staff, parents and participants.

 

ADMINISTRATION

  • Working with the Senior Recreational coach assist in the development of the delivery, structure and scheduling of all recreational programs providing assistance as required.
  • Assist in the development of  lesson plans
  • Learn to assist in the maintenance of the equipment in the Gym

 

 GENERAL

  • Maintain a high standard of personal appearance
  • Be punctual and have a positive attitude to attendance
  • Maintain a high standard of conduct and behaviour that is sensitive to the client base especially in the dealings with the children
  • Facility maintenance assistance in the presentation of the Gym
  • Team player, working with all members of the Dempsey staff 
  • Complete the Review and Development exercise and undertake identified development opportunities on an annual basis
  • Respect confidentiality at all times
  • Complete ad hoc tasks to be agreed with the Management team
  • To assist with cover in both Gymnasts, Trampoline and Freestyle programmes if required
  • Undertake any other duties within the overall purpose and scope of the roles as may be required by the Director of Coaching

SCHOOL PROGRAMME COACH

Recreational Gymnastics

JOB PURPOSE

  • To be a School Programme Coach within the Yard Education schools programme coaching age-appropriate classes for recreational gymnastics.
  • Under the guidance of the School Programme Manager assist in the further development of the recreational programme, planning age-appropriate gymnastics curriculums across the Early Years, Junior and Senior Gymnastics programs.
  • To ensure timely and accurate communication between all parties, gymnasts, parents, Programme Manager and school administration as necessary.
  • To work with the School Programme Manager to develop and enhance the strong relationship with the school and the continual progression of the programme.

JOB DESCRIPTION

COACHING 

  • To deliver high-quality, progressive coaching sessions appropriate to age and ability under the direction of the Schools Programme Manager.
  • Ensure the safety of all participants, other coaches and your own within sessions, reporting all accidents and incidents in accordance with The Yard’s and schools procedures and codes of practice. 
  • Adhere at all times to Safeguarding, Equality and Health & Safety practices, both in terms of school and The Yard’s policies 
  • Attend and contribute to coaching clinics where relevant to role and development.
  • Operate and maintain effective communication channels with all relevant staff, parents and participants. 
  • To deliver Campsor events as specified under the direction of the School Programme manager 

PROGRAMME DEVELOPMENT 

  • Under the direction of the Schools Programme Manager assist in the development of the delivery, structure and scheduling of all recreational programs. 
  • Assist in the development of periodic skill testing/ grading activities for all recreational classes adhering to an agreed calendar in conjunction with a thorough pre/post communication strategy to all relevant parties.
  • Working together with the school programme manager to ensure the effective running of all classes, to increase quality, consistency, reliability and athlete development. 
  • Assist in the implementation of a system of regular review, feedback and improvement across all recreational programs from an athlete, parent, coach and structural perspective. 

GENERAL 

  • Maintain a high standard of personal appearance 
  • Be punctual and have a positive attitude to attendance 
  • Maintain a high standard of conduct and behaviour that is sensitive to the client base especially in the dealings with the children 
  • Facility maintenance assistance in the presentation of the Gym 
  • Be a strong team player, working with all members of the school coaches and PIM staff 
  • Complete the Review and Development exercise and undertake identified development opportunities on an annual basis 
  • Respect confidentiality at all times 
  • Complete ad hoc tasks to be agreed upon with the Management team 
  • Assist with cover in both Gymnasts, Trampoline and Freestyle programmes if required.
  • Undertake any other duties within the overall purpose and scope of the roles as may be required by the Schools Programme Manager

ADMINSTRATION

FRONT OF HOUSE, CUSTOMER CARE OFFICER & OPERATIONS

 

JOB PURPOSE

  • Under the direction of the Directors and the Management at the Dempsey location, be responsible for The Yard’s Front of House.

  • Be responsible for The Yard Dempsey’s memberships from sales to the administration of payments, assisting in the analysis, reporting and identification for future membership growth and development across all services.

  • Working with the team, ensure the facility is presentable and fully operational on a day to day basis.

  • Be responsible for the birthday party administration, liaising with parents and coaches and hosting of parties.

JOB DESCRIPTION

Customer Care
● Greet customers according to the reception procedure operating at The Yard.
● Act as the first line of support for all parents, children and patrons to The Yard.
● Provide front of house customer care for all enquiries, concerns and complaints.
● Ensure that all information presented to members and potential members is readily available and on-brand.
● Administer current memberships, ensure all payments are made, taking into account any credits or debits of accounts.
● Manage new membership sales, advising customers and assisting sign-ups, upgrades and transfers.
● Report and analyze failed payments, liaising with the membership team and customers to rectify discrepancies.
● Follow all Government regulations ensuring customers, employees and all participants are kept safe and rules are adhered to.

Administration
● Greet customers according to the SOP for The Yard and ensure the facility is presentable and operational on a day to day basis.
● Provide information on services and all retail products at The Yard.
● Assist with stock taking and ensure products are displayed neatly around the reception areas.
● Assist with the cash/nets payments for customers and reconcile all sales daily and prepare for banking.
● Support coaches in the administration of classes according to the Registration Procedure and Trials Procedure within the SOP.
● Liaise with coaches on a regular basis to ensure participants are attending relevant classes.
● Provide administrative support for classes, camps and Birthday Parties.
● Perform any administrative duties as directed by Dempsey Management.
● Promote The Yard’s products and services and update all inventories.
● Promote classes, birthday parties, camps and other additional activities at The Yard and ensure new and potential bookings are forwarded to the relevant parties.
● Ensure the smooth execution of birthday parties at Dempsey, from first communication to a conclusion, overseeing and continually improving the processes including communication with parents, preparation of gift bags, coaching resources and the inventory of party decorations.
● Continue the development of the SOP for parties including checklists for coaches to ensure successful revenue generation for parties at Dempsey.
● Work to continually improve the reception procedures and associated documents, including checklists to ensure daily tasks are completed. This should be in conjunction with the other locations.

General
● Maintain a high standard of personal appearance.
● Be punctual and have a positive attitude to attendance.
● Maintain a high standard of conduct and behaviour that is sensitive to the client base particularly when dealing with the children.
● Assist with facility maintenance and the overall presentation of the Gym.
● Be a team player, working with all members of the Dempsey staff.
● Participate in company appraisals, and undertake identified development opportunities on an annual basis.
● Respect confidentiality at all times.
● Complete ad hoc tasks to be agreed upon with the Management team.